HR services represent one of the world’s fastest-growing industries, with the global market worth
around € 289 billion. Yet in many major economies, staffing and other HR services are still in their
infancy. As the world’s number two HR services company, we are a true global leader in our industry
and see it as our responsibility to take an active role in developing the industry. In 2011, every
day we provided work for over 576,000 people around the world. By finding employees the work they are
best suited for, and by finding employers those candidates who best fit within their organization, we
provide value to society as a whole. Changing labor market trends, including an aging population,
flexibilization, and resolving labor market shortages, means developing new solutions. By finding the
right balance between the needs of the employer and the changing wishes of employees, we will bring supply
and demand closer together. In short, our mission is to take the lead in shaping the world of work.
Our core values
Randstad is known for continuing to adhere to and live by the core values established in its early days: to
know, serve and trust, striving for perfection and simultaneous promotion of all interests.
| To know
|| We are experts. We know our clients, their companies, our candidates and our business. In our business
it’s often the details that count the most.
| To serve
We succeed through a spirit of excellent service, exceeding the core requirements of our industry.
| To trust
|| We are respectful. We value our relationships and treat people well.
| striving for perfection
||We always seek to improve and innovate. We are here to delight our clients and candidates in everything we do. This
gives us the edge.
|simultaneous promotion of all interests
|| We see the bigger picture, and take our
social responsibility seriously.
Our business must always benefit society as a whole.
Our collective identity is maintained by our shared commitment to these values, which together form a
virtuous circle. We can only promote the interests of all our stakeholders if we know them well. Our
thorough knowledge of them and our business enables us to serve them better. Our engagement with and
service to our stakeholders builds mutual trust. This trust is enhanced by continually striving for
perfection and promoting the interests of our stakeholders and society in general. The values we share
serve as a compass for everyone at Randstad, guiding our behaviour and representing the foundation of our
culture. Our continuing success, our ability to achieve our mission, and our reputation for
integrity, service and professionalism are based on them.