Responsible for managing a team of 20+ AR associates
· Create an inspiring team environment with an open communication culture
· Set clear team goals
· Delegate tasks and set deadlines
· Oversee day-to-day operation
· Monitor team performance and report on metrics
· Motivate team members
· Discover training needs and provide coaching
...
· Listen to team members’ feedback and resolve any issues or conflicts
· Encourage creativity and risk-taking
· Suggest and organize team building activities
· Work closely with quality & training teams
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Responsible for managing a team of 20+ AR associates
· Create an inspiring team environment with an open communication culture
· Set clear team goals
· Delegate tasks and set deadlines
· Oversee day-to-day operation
· Monitor team performance and report on metrics
· Motivate team members
· Discover training needs and provide coaching
· Listen to team members’ feedback and resolve any issues or conflicts
· Encourage creativity and risk-taking
· Suggest and organize team building activities
· Work closely with quality & training teams