posted 19 March 2021 location mumbai, maharashtra function Pharma, healthcare & lifesciences position type temporary experience 2-3 reference number 55495 contact randstad india apply now Email this job print job description analyst in mumbai Ensures that all SLA's, KPI's and OPI's are met. • Monitors team performance on an ongoing basis along with Floor support. • Supports the supply chain management activities. • Initiating corrective actions. • Preparing reports, summaries, analysis and documentation on team management. • Monitors service indicators. • Responsible for coaching, recertification of team members on processknowledge and ensuring that the team is updated in timely manner about any process changes. • Executes department strategies and activities. • Recommends process/procedural improvements and helps in driving improvement initiatives and acheving the objectives of such imrovement projects. • Provides daily,weekly or monthly reports on activities. • Provides frontline support for customers for critical issues,consignment skills "CC Analyst" qualification BBA