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it operations head

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Location:
Hyderabad, Telangana
Job type:
Permanent
Date Posted:
31 May 2019
reference number
937807
?The key expectations from this role are:
- Smooth Digital Operation (Infrastructure and Applications)
- Support the implementation and roll out of ISO27001 and GDPR.
- SLA and OLA driven setup
- Monitoring and securing green light operation
- Compliance on IUR
- Develop internal NPS on CDO
- Process Excellence on CDO (Digital Excellence)
- Drive own team
- Ensure Interact with L1-L3 support on IMS / AMS
- Consistent and relevant internal communications - to executives, peers and employees
- Handling of internal cost-center setup for CDO
- Optimization of large-scale partnership contracts with focus on IUR
- Cost reduction of CDO / FTE on an annual basis
- Annual digital infrastructure, capacity and financial budgeting
- Software and cloud capacity procurement
- Licensing and related legal compliance
You will report to COO

Benefits
?They provide best work culture

Client Introduction
?For the leading digital agency in the world @ Hyderabad