assistant manager - it in chennai

randstad india
position type
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chennai, tamil nadu
position type
reference number
randstad india

job description

assistant manager - it in chennai

General Purpose:Responsible for supporting,recovering and tuning critical enterprise systems (i.e SAP S/4 HANA ERP system).Serve as a technical expert in system administrator for complex operating systems and system applications.Investigate and analyze the feasibility of system requirements and develop system specifications.
Identify methods,solutions and provide project leadership and management to provide level of service to the Employees  Main Tasks: Monitor and provide escalation for help desk services such as desktop
systems,peripherals,printers, and other IT-supported equipment.
● Provide troubleshooting as required.Leads problem solving efforts, often involving
outside vendors and other support personnel or organisations.
● Support company events in the local office and surrounding venues, including
physical setup ,audio visual equipment support, web conference sessions (Zoom;
Google meet),and general event support activities.
● Manages the day to day operations of enterprise systems by monitoring
performance ,configuration,maintenance, and repair.Works with vendors to assist
support activities. Manages vendor support contracts for hardware and services.
● Coordinates with management to develop and deploy procedures to maintain
security and protect systems from unauthorised use ,acts of nature and user abuse.
● Leads cloud data center management (e.g updating patches,backup, updates and
working with vendors to migrate data.
● Stays current with tech developments in system administration technology and
recommends ways to take advantage of new technology.Help define IT
infrastructure strategy, architecture, and processes
● Work after-hours and weekends as needed for urgent escalations, off-peak systems
maintenance and during projects go live scenarios.
● Assess vendors for SAP S4 HANA smart form reports
● Managing all software licenses in the organisation (e.g processing renewal
approvals,installation and payment)
● Effectively handling systems like SAP S4 HANA and knowledge on CRM systems like
SAP sales and service cloud and google workspace enterprise administration Competencies Required4-6 Years of experinceQualification: B.E      Experience in Windows server administration
● Experience in Cloud Computing (Google Cloud)
● Experience in Google Workspace
● Experience in Network Administration
● Experience in SAP S4 HANA is a must
● Experience in Single Sign on services
● Leadership Abilities
● Accountability of entire organisation system administration
● Clear thinking and decision making ability
● Excellent project management skills and strong ability to prioritize  


SAP, "IT support", "system support", "windows admin", "windows aupport"