atlassian application administrator in Hyderabad
hyderabad, andhra pradesh
?Perform installation, configuration, and maintenance of Atlassian software applications such as Confluence, JIRA, BitBucket, Bamboo,
Define and follow application/system administration best practices.
Handle critical and blocker issues in Production Environment
Perform Atlassian supported Database Server installation and basic configuration tasks.
Perform basic Linux and Windows administration tasks.
Troubleshoot Application and Web Server related (Apache, Tomcat) issues.
Use VPN (Citrix, Cisco) and Remote Access tools to connect to customer environments to provide maintenance and to deliver support
Utilize change management tools, bug/ticketing systems and follow internal Appfire defined processes for delivering support.
Provide leadership to the shift resources in terms of technical guidance, issue-resolution, delegation, supervision and escalation.
Take the lead and follow established processes for handing off accurate status of work items.
exponential growth we are seeking a talented and highly self-motivated professional to join our team as an "Atlassian Application
?At Appfire we're looking for people who are passionate about the software industry and want to work with the best and brightest. We strive for a
healthy, productive work/life balance while enjoying the opportunity to substantially contribute to the direction and success of a services and
solutions business. Appfire offers excellent compensation and benefits with an exceptional opportunity for career growth.
If it sounds like you might thrive in an environment like this, we'd like to hear from you. Appfire Technologies is an Equal Opportunity Employer
?Atlassian Application Administrator
?4+ years of experience working as an Applications Administrator in a collaborative role working in rotating shifts that help facilitate remote
delivery of professional services that are centered around Application Management, System Administration and Support skills.
2+ years professional experience administering one or more enterprise level applications such as Atlassian JIRA/Confluence, Salesforce,
Oracle and IBM, etc.
Shell Scripting (using Korn Shell, Bourne Shell, Bash, sed and awk).
Virtualization experience and strong understanding of the concepts (VMware).
Experience with Cloud based offerings such AWS and/or Microsoft Azure.
Knowledge of High Availability/Disaster Recovery deployments.
Experience with Chef, Puppet and similar infrastructure automation tools.
Experience in MySQL, Oracle or any other database system.
Experience with web servers (Apache, Tomcat).
Assist Level - 1/2 Technical Support engineers and offer expertise in terms of troubleshooting and problem resolution.
Knowledge of ITIL and delivery based on SLAs.
Excellent Written and Oral Communication skills.
Ability to work independently and under pressure.
Be accountable, take ownership and have strong customer focus.
Ability to prioritize and manage time efficiently.
Customer facing experience required.
B.E/B.Tech in EE, EECS, CS, MIS or comparable discipline.