client success manager in chandigarh

posted
contact
randstad india
position type
permanent
apply now

posted
location
chandigarh
function
Information Technology
position type
permanent
experience
4 To 8
reference number
935977
contact
randstad india
apply now

job description

client success manager in chandigarh

?Collaborate with the Managed Hosting Cloud and Navisite Services functional groups and individuals to set objectives & goals, understand scope and dependencies.
- Coordinate with Program/Project Managers as appropriate to ensure the plans are integrated and synchronized with all the team members to provide reasonable assurance that projects are successfully delivered.
- Ensuring all projects in the account base meet the defined guidelines of governance, standards and best practices.
- Identifying opportunities in the current engagements to offer new Navisite services.
- Lead the Quarterly Business Review meetings.
- Owning the long term as well as the short term growth strategy of the account(s).
- Participate in internal planning activities to develop schedules and align resources for projects and support activities.
- Proactively identify, manage, and communicate issues and risks, escalating as appropriate to Senior Management.
- Serve as a primary point-of-contact for Client satisfaction and act as the liaison between the clients, sales and other functional Managed Hosting as well as Cloud Services groups.
- Showcasing a consulting mindset by acting as a solution provider rather than an order taker.
- Understand the Clients needs and make suggestions that will have a positive impact on the Clients and improve on Client satisfaction.
- Find opportunities to bring in automation/orchestration in order to enhance client service experience.


Benefits
?It Is one of the leading client of Randstad India.

Client Introduction
?It Is one of the leading client of Randstad India.

skills

?Client Manager,Cloud Computing

qualification

?Collaborate with the Managed Hosting Cloud and Navisite Services functional groups and individuals to set objectives & goals, understand scope and dependencies.
- Coordinate with Program/Project Managers as appropriate to ensure the plans are integrated and synchronized with all the team members to provide reasonable assurance that projects are successfully delivered.
- Ensuring all projects in the account base meet the defined guidelines of governance, standards and best practices.
- Identifying opportunities in the current engagements to offer new Navisite services.
- Lead the Quarterly Business Review meetings.
- Owning the long term as well as the short term growth strategy of the account(s).
- Participate in internal planning activities to develop schedules and align resources for projects and support activities.
- Proactively identify, manage, and communicate issues and risks, escalating as appropriate to Senior Management.
- Serve as a primary point-of-contact for Client satisfaction and act as the liaison between the clients, sales and other functional Managed Hosting as well as Cloud Services groups.
- Showcasing a consulting mindset by acting as a solution provider rather than an order taker.
- Understand the Clients needs and make suggestions that will have a positive impact on the Clients and improve on Client satisfaction.
- Find opportunities to bring in automation/orchestration in order to enhance client service experience.