Below is the JD –
• Minimum 10+ years of experience in IT domain.
• Supporting the operations and maintenance of the Cloud VMware Networks.
• Good understanding of VMware Virtualization and operational Knowledge in vCenter, ESXi host, vRLI, etc .
• Good understanding of switching, STP, port-channel, multichassis trunking/vPC/VSS, etc.
• Knowledge in NSX-T added advantage.
• Performing upgrades and applying patches or firmware updates to the virtual infrastructure software or hardware.
• Providing support for network device hardware failures and assist remotely with hardware replacement.
• Participating in the on-call support rotation, responding to support calls both during and after business hours/weekends/holidays/shutdowns.
• Providing configuration management and security compliance for the virtual infrastructure software and hardware.
• Developing and updating standard operating procedures and user guides.
• Completing service requests or incidents tickets in support of the virtual infrastructure.
• Providing technical leadership and assume overall accountability for the successful management and implementation of customer projects.
• Performing daily system monitoring, verifying the integrity and availability of all virtual hardware, resources, systems and key processes.
• Performing advanced troubleshooting and root cause analysis to expedite incident resolution.
• Developing scripts to gain efficiencies for reporting and automating repetitive tasks.
• Evaluating requests for hardware and software; research and recommend solutions which meet or exceed the customer requirements.
• Assisting with the design and remote installations of physical servers and Hyperconverged hardware for the virtual infrastructure.
• Providing IT Network Engineering and Systems Engineering support on a wide range of technologies, including: VMWare NSX, Cisco, VMware Workstation, VMWare Vsphere, VMWare Networking, Routers, Switches, Software-based networking, Firewalls, ACLs, DMZ, VMware, VMWare Networking, Windows Server 2012 R2, Sentris, Active Directory, SAN, Sentris 3, and PKI (two-factor authentication).
• Ability to work in 24X7 environment and experience in handling provisioning-related issues
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