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    job details
    Experienced Conversation Designer Job DescriptionJob DescriptionWe are looking for a Chatbot conversation designer who will be responsible for designing the user experience of our Virtual Agents, and work directly with our clients to deploy end-to-end projects.Key Responsibilities • Create employee-facing Intelligent Virtual Agent • Solve customer challenges using Voice/Text UI that enables the ability to deliver personalized and contextual information in real-time • Design end-to-end conversational interactions, including what can go wrong, and how • Develop mockups, flows, redlining and all other creative proto-typing related items • Work closely with engineering and technology partners to assess use cases – including the context, the topics, and the types of user questions • Work on multiple projects simultaneously, feel comfortable dealing with multiple stakeholders, and be able to think strategically when reviewing design work and providing feedback and guidance • Champion a user-first approach and conduct thorough client and user researchQualifications • Native English speaker • Bachelor's Degree or equivalent professional experience in Journalism, Communication, English Literature, Creative Writing, Technical Writing, or related field. • Experience in Conversation Design • Minimum of 3 years writing experience (digital content design, UX writing, and/or content strategy) with attention to detail and the ability to work on multiple projects at once • Excellent written and verbal communication skills • Proven track record of defining, socializing, testing, iterating on, and delivering outstanding digital experiences • Experience writing for social and new media • Ability to work fast and meet deadlines • Ability to learn new systems quickly and effectively • Ability to quickly analyze complex systems and solve problems • A true team player - willing to be part of a team of Conversation Designers who work remotely around the world • Experience explaining ideas visually such as using content flows, mockups, or prototypes • Knowledge in human-machine interactions - advantage • Previously published at least one Virtual Agent - big advantage
    Experienced Conversation Designer Job DescriptionJob DescriptionWe are looking for a Chatbot conversation designer who will be responsible for designing the user experience of our Virtual Agents, and work directly with our clients to deploy end-to-end projects.Key Responsibilities • Create employee-facing Intelligent Virtual Agent • Solve customer challenges using Voice/Text UI that enables the ability to deliver personalized and contextual information in real-time • Design end-to-end conversational interactions, including what can go wrong, and how • Develop mockups, flows, redlining and all other creative proto-typing related items • Work closely with engineering and technology partners to assess use cases – including the context, the topics, and the types of user questions • Work on multiple projects simultaneously, feel comfortable dealing with multiple stakeholders, and be able to think strategically when reviewing design work and providing feedback and guidance • Champion a user-first approach and conduct thorough client and user researchQualifications • Native English speaker • Bachelor's Degree or equivalent professional experience in Journalism, Communication, English Literature, Creative Writing, Technical Writing, or related field. • Experience in Conversation Design • Minimum of 3 years writing experience (digital content design, UX writing, and/or content strategy) with attention to detail and the ability to work on multiple projects at once • Excellent written and verbal communication skills • Proven track record of defining, socializing, testing, iterating on, and delivering outstanding digital experiences • Experience writing for social and new media • Ability to work fast and meet deadlines • Ability to learn new systems quickly and effectively • Ability to quickly analyze complex systems and solve problems • A true team player - willing to be part of a team of Conversation Designers who work remotely around the world • Experience explaining ideas visually such as using content flows, mockups, or prototypes • Knowledge in human-machine interactions - advantage • Previously published at least one Virtual Agent - big advantage