crm head in hyderabad

posted
contact
randstad india
position type
permanent
apply now

posted
location
hyderabad, telangana
function
Construction & Property
position type
permanent
experience
5 To 10
reference number
934858
contact
randstad india
apply now

job description

crm head in hyderabad

?We are looking for a CRM Head to set and monitor strategies that will foster profitable long-term relationships with clients. You will also play a pivotal role in building bandwidth to streamline customer lifecycle within the organization.
In this role, you will coordinate with our Sales and Banking team to boost our companys market presence and customer engagement. To be successful in this position, you should have solid experience with Customer Relationship Systems and KPI metrics. You should also be able to identify new opportunities and proactively address customer concerns.
Ultimately, we want you to increase revenues by streamlining post-sales collection operations and achieve business goals by building a customer-oriented company.


? Monitor relationships with existing customers and provide an effective sales funnel
? Develop and implement marketing techniques that will drive new customers
? Set specific marketing strategies to retain customers
? Suggest new methods to address customers needs
? Assist with organizing promotional events to reach prospective customers
? Review and select CRM software that meets our companys needs
? Conduct market research to follow trends and competition


Benefits
?best in Industry Salary

Client Introduction
?leading real estate company

skills

?client relationship, customer relationship, promotion events

qualification

?? Solid background in customer acquisition strategies
? Technical expertise with CRM and analytical systems
? Knowledge of online marketing methods and best practices
? An ability to manage CRM projects end-to-end
? Strong communication skills along with a customer-oriented attitude
? Experience in real estate preferably
? MBA in Marketing & Finance or relevant field from top-ranked colleges