crm - hospitality in chennai

posted
contact
randstad india
position type
permanent
apply now

job details

posted
location
chennai, tamil nadu
function
Sales
position type
permanent
reference number
929587
contact
randstad india
apply now

job description

?� Handle Team and guide the team to set and achieve targets
� Handle escalated complaints
� Preparing MIS on weekly, monthly basis for various activities of the team
� Monitor collections & Interest on Delayed payments
� Retention / provide solution through alternate options according to the customer�s need
� Co-ordinate with other departments to provide solution to the customer
� Generating revenue through referral sales from customers
� Plan, organise and conduct Customer Connect programs and Customer Loyalty programs
� Attend customers queries through mails, calls and in person


Benefits
?Best Pay Masters in Real Estate Market

Client Introduction
?Leading Real Estate Company in Chennai

skills

?� Good written and spoken English
� Good MS Word, MS Excel, and MS Powerpoint knowledge
� Industry Knowledge (will be added advantage)
� Experience in handling direct customers
� Experience in handling a team

qualification

?� Candidate should be well groomed
� Should be willing to travel on work to other cities
� Should be able to work on Sundays and Public holidays, when required.