Role – Customer Care Admin
Salary Package- 3.6 L PA
Randstad India payroll
Division - Vision Care G6
Work Location -Carl Zeiss India, Friends Colony West, Block B,Mohan Cooperative Industrial Estate, New Delhi, Delhi 110044
Min. 1 years of relevant exp
This will on a contractual role
Proficiency in MS Office tools
Good communication skills
Brief Job description
Excellent interpersonal and customer communication skills over the phone and Mails.
Familiar with Local languages Kannada, Hindi & English.
Willing to work flexible working hours with 1st & 2nd shifts.
Familiar with Microsoft tools (Outlook, Excel, PowerPoint, Word).
Should establish professionalism and good relationship with the team.
Management of customer orders, ensuring on-time delivery, and maintaining tail orders.
Any delay of orders should inform customers and take additional day time for delivery.
Ensure smooth execution of the order lifecycle, engaging both the customer and relevant internal production team.
Should work closely with the production team and maintain good rapport.
Able to multi-task and work well under pressure.