customer service desk in mumbai

posted
contact
randstad india
position type
temporary
apply now

posted
location
mumbai, maharashtra
function
Other
position type
temporary
experience
2
reference number
54533
contact
randstad india

job description

customer service desk in mumbai

1\. He / she will be part of Techno -functional profile for customer support. 2\. He/She will be part of L2/L1 level team providing functional/Configurational Support to customers. 3\. He/ She has to ensure customer service qulaity using SLA Compliance. 4\. He / She needs to analyze the problem / Situation accordingly decision hasto be taken. 5\. He / She would be part of analytics team ( carrying out analysis overSLA's & other key parameters) 6\. He/She needs to perform additional Task assigned by Team Leader . 7\. He/she needs to impart quick training/s to Customers whenever timedemands. ---

skills

NA