customer service director in hyderabad

posted
contact
randstad india
position type
permanent
apply now

posted
location
hyderabad, telangana
function
Digital, Marketing & Communication
position type
permanent
experience
8 To 12
reference number
936497
contact
randstad india
apply now

job description

customer service director in hyderabad

?Identify Consumer Requirements
- Analyses the consumer requirements and expectations from a particular product or brand. This helps him to brief the brand manager and production staff to develop the product and brand according to consumer requirements so as to capture maximum market share.
Plan Budget
- Helps the department to calculate and fix a budget for branding and marketing activities for a given period, usually during a financial year. He/she has to segregate the spendings for various mediums and present the report to the finance department to get approvals.
Assist in Strategizing
- Helps the brand manager and other team members to make strategy form marketing and promotional activities for a specific brand. He/she communicates with the advertising agency to finalize the promotional strategy for a specific product or a range of products to be launched under a single brand.
Monitor Market Trends and Seek Consumer Feedback
- Helps the department by monitoring the market trends before and after launch of products. This is important to assess the impact of branding and promotion activities. Assist in Other Operations Apart from the tasks mentioned above, can be asked to assist in other functions as well. He/she may represent the organization during press conferences or any other event where external agencies participate. Alternately, he/she can be asked to communicate with the sales staff, franchisee owners, and retailers about the brand specifications.


Benefits
?One of the leading brands in Marketing services and also on the best paymasters in the industry

Client Introduction
?An integrated communications agency working with leading brands across India

skills

?Customer Service/Retail Sales/Marketing?FMCG

qualification

?Should have experience in Any Adverting or Retail or Marketing or Market research or FMCG Company.