customer service representative in mumbai

posted
contact
randstad india
position type
permanent
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posted
location
mumbai, maharashtra
function
Pharma, healthcare & lifesciences
position type
permanent
experience
3 To 5
reference number
943517
contact
randstad india

job description

customer service representative in mumbai

?Answer incoming calls from customers, answer inquiries and questions, handle complaints, troubleshoot problems and provide information.

- Answer in-bound calls in a professional manner
- Respond to customer inquiries whether they arrive by email or phone
- Inputting relevant information of new clients in the CRM system

Benefits
?Other benefits

Client Introduction
?A global healthcare management company

skills

?Skills required
� Fluency in English and Hindi
� Excellent interpersonal skills
� Service oriented
� Attentive
� Ability for problem solving
� Excellent organizational abilities
� Attention to details
� Ability to work under pressure
� Team player
� Proficient in Microsoft Office, email and other relevant programs

qualification

?Inbound customer service experience