customer services - service engineering in chennai

posted
contact
randstad india
position type
permanent
apply now

posted
location
chennai, tamil nadu
function
Manufacturing
position type
permanent
experience
5 To 10
reference number
935452
contact
randstad india
apply now

job description

customer services - service engineering in chennai

?1

Diagnostics Tool Development & Maintenance



� HDT & BUS(16T, 24T) tool development based on new Projects

� MDT & BUS (9T) tool development based on new projects

� HDT, MDT & BUS tool feature enhancements and feature addition based on requirements from Field

� Testing of Diagnostic tool and release to Domestic and Export Dealerships

2

Change Implementation in Diagnostic tool



� Implement changes w.r.t vehicle E&E (error codes, description, Guided Troubleshooting, Wiring Schematics) in tool

� Pre-release testing of implemented changes

� Communication of changes and release to Internal stakeholders, Field support team and Dealerships(Domestic and Export)

� Release of periodic tool updates to Dealerships and internal users

3

Documentation Support for ASCENT Diagnostics Module



� Validate wiring schematics, ECU I/O matrix, sensor details, ECU Functionality

� Content update, enhancements and addition/correction of change implementation topics in Diagnostics Module

4

Field Support



Query Resolution:

� Analyse and resolve Field queries related to Diagnostic tool(HDT, MDT & BUS)



License Management:

� Issue new licenses for Diagnostic tool based on New installations

� Issue Renewal licenses based on Dealer license expiry

� Invoicing for above

� Update and maintain License tracker for both HDT and MDT tools

5

ECU Flashing



� Setup flash station for new ECUs

> Hardware: VCI, wiring harness, power supply, labelling machine and UAT

> Software: flashing software, server interface, final check, UI for software and UAT

> Training warehouse engineers

� Prepare Standard Operating Procedure for flash station

� Prepare Troubleshooting steps for known errors, warnings in flash station

� Continuous Improvements in flash station like UI changes, new flash structure for new dataset models, TAT reduction etc.

Benefits
?Good Paymasters, Providing transport, food at work

Client Introduction
?Leading Auto OEM in India

skills

?Diagnostics Tool Development & Maintenance
Change Implementation in Diagnostic tool
Documentation Support for ASCENT Diagnostics Module

qualification

?Should have good experience in Diagnostics Tool Development & Maintenance