customer success manager in delhi

posted
contact
randstad india
position type
permanent
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posted
location
delhi, new delhi
function
Other
position type
permanent
experience
5-10
reference number
59562
contact
randstad india

job description

customer success manager in delhi

Responsibilities:
Project Management: Keep your team on track and ensure key action items and deliverables are
always on time and exceeding our client’s expectations.
Account Management: Build strategic relationships within complex organizations to understand
client difficulties and present our solutions.
Customer Evangelist: Understand your customers, and act as their internal Pi Wheel advocate to
influence changes in process, product, communication and more.
Data Insights: Use the Stackline tools at your fingertips to educate and inform customers and drive
their ecommerce business forward.
Knowledge Share: Become a subject matter expert of the Pi Wheel / Stackline platform and be the
go-to for platform questions, training and troubleshooting.
Minimum Qualifications:
 5+ years of experience in brand / category management , and / or e commerce retail.
 Experience using analytics software tools and data platforms.Preferred Qualifications
 Amazon, Flipkart , e retailer – FMCG , Consumer electronics brands background.
 Having a background as a category or brand manager is a big plus
 Willingness to roll up your sleeves, take on any project and solve problems.

skills

brand manager

qualification

MBA/PGDM