customer success manager/business analyst in pune

posted
contact
randstad india
position type
permanent
apply now

posted
location
pune, maharashtra
function
Information Technology
position type
permanent
experience
5 To 15
reference number
939847
contact
randstad india

job description

customer success manager/business analyst in pune

?Minimum Requirements/Qualifications:
? 7+ years experience with at least 4 years experience as Customer Success manager in an
enterprise product firm.
? Independently managing customers and Product Know-how with experience with dealing
with CXO levels with Fortune 500 customers.
? Strong experience in 02C (order to cash)/Order Management cycle of business.
? Strong experience in dealing with product software companies We need someone who
come from a product software company background or people who have worked in large
companies, Familiar with data models. feature definition, extensive screen and report
definitions in the O2C space.
? Preferred APICS Certified.
? Understand business requirements, document them in standard formats, obtain business
user approval and work them seamlessly into the existing framework
? Plan and responsible for quality testing including unit, integrity and user acceptance testing.
? Experience with Business Process Modelling methodologies and practices
? Able to complete assignment with minimal direction (self-starter)
? Excellent analytical and problem solving skills required, including a thorough understanding
of how to interpret customer business needs and translate them into clear business
requirements and company's capabilities.
? Maintains excellent verbal and written communication skills and the ability to interact with
customers and technical delivery team.
? Experience with product development life cycle methodologies
? Graduation/Masters in Finance.

Benefits
?Good role

Client Introduction
?Client is into Product revenue cycle management

skills

?Business Analyst, O2C (order to cash) order management

qualification

?send your resume at ruma.p@randstad.in