customer support executive in bangalore

posted
contact
randstad india
position type
permanent
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posted
location
bangalore, karnataka
function
Pharma, healthcare & lifesciences
position type
permanent
experience
1 3
reference number
57773
contact
randstad india

job description

customer support executive in bangalore

Job Description - Customer Support ExecutiveJob Profile: Designation: Customer Support Executive Experience: 2-3 Years preferably in pharma industry Education: Any graduate Language: English, Hindi and few South Indian languages is a must. Location: Bangalore (Preferably North Bangalore) Job Description: Sales Administration & MIS:  Sales report analysis  Preparation of Quotations & Creation of samples sales orders and followups  Assist Marketing team in Campaigns  Respond to queries from customers (Stockist / Hospitals) and give after-sales support  Incentive computation and verification Sales force Effectiveness & Automation:  Manage Masters like Hospital List, Doctor List and SFC record in SFA/CRM  Generate report of field employee (DCR, TP, Call, Activity, Campaign &Others)  Verification of field expenses and provide the summary statement to HR forfinal process  Attendance and Leave Management Candidate Requirements:  Excellent verbal and written communication skills  Good Knowledge on MS Office tools specially in Excel  Should have an aptitude in problem-solving & excellent customer serviceskills  A Team Player with high level of dedication  Should have a strong work ethic and eager to learn

skills

customer support

qualification

B.E/B.Tech, B.A, B.Com, B.Sc, BCA, BBA, B.Arch, LLB, B.Ed