The candidate will be responsible for data for our operations and strategic decision-making. The candidate will drive business reporting, data analytics, and high-level administration of BriefingSource as the operating system for the CXC and design and develop dashboards in Tableau.
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As the role requires a high degree of internal customer interaction, the candidate must have outstanding communication and influencing skills, an understanding of business processes and systems, and be able to coordinate and prioritize end-user issues/requests.
The candidate is expected to lead the effort to analyze and review business, technical and functional requirements, document detailed specifications of these user requirements, and implement reporting & insight solutions in line with these.
Minimum Requirements: (“Must have” Qualifications)
1. Bachelor’s degree in Computer Science, Engineering, or Analytics, with 5 - 7 years of relevant work experience
2. Ability to generate reports and design dashboards using Tableau is a requirement. Knowledge of Power BI and other dashboard tools is an added plus.
3. Proven experience in business intelligence, data analysis, and reporting development
4. Understands data structure, data analytics and reporting of Salesforce.
Desired Skills/Qualifications/System Experience requirements: (“Nice to have Qualifications”)
- PMP, DMAIC or similar Project/Program Management skills and experience
- Strong time management skills, including the ability to lead multiple priorities and timelines
- Strong interpersonal communication skills to clarify project objectives and assemble the required information
- Strong analytical skills to identify trends & patterns in data and interpret, synthesize, and communicate results.
- Ability to perform data Analysis, data cleansing, and data manipulation techniques and to effectively present and articulate ideas in an easy-to-consume, visual format.
- Ability to evaluate historical and comparable data with an analytical approach, create detail-focused analysis, and have strong presentation skills to communicate data through storytelling
- Ability to clean, manipulate, standardize and visualize data, including charts, pivot tables, vlookups and other formulas, with a high comfort level in adopting new tools and applications
- Ability to work reliably across varied time zones, diverse teams, 3rd party relationships, and the varied functions and levels across Cisco
Additional role, initiative and group information:
Note: Provide a background of your organization and your needs for this engagement to be shared with Supplying Agencies to better understand your organisation and needs.
Cisco Experience Centers (CXC) are where people come to experience the best of Cisco. We are a distributed team of customer experience professionals engaging with Cisco's customers and partners daily. We are part of Cisco's Sales Go-to-Market Strategy & Revenue Operations (GRO) Team, working closely with multiple teams to curate collaborative, interactive, immersive and personalized experiences built around our constituent's needs and goals.
Reporting directly to the CXC Global Strategy & Operations Leader, and leading a team of data analysts, the candidate will interact with CXC senior leaders, briefing managers and coordinators, and demo engineers. This role also requires engagement with various internal roles, including peers across GSA and GRO, Cisco IT, Sales IT, and externally with vendors.
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The candidate will be responsible for data for our operations and strategic decision-making. The candidate will drive business reporting, data analytics, and high-level administration of BriefingSource as the operating system for the CXC and design and develop dashboards in Tableau.
As the role requires a high degree of internal customer interaction, the candidate must have outstanding communication and influencing skills, an understanding of business processes and systems, and be able to coordinate and prioritize end-user issues/requests.
The candidate is expected to lead the effort to analyze and review business, technical and functional requirements, document detailed specifications of these user requirements, and implement reporting & insight solutions in line with these.
Minimum Requirements: (“Must have” Qualifications)
1. Bachelor’s degree in Computer Science, Engineering, or Analytics, with 5 - 7 years of relevant work experience
2. Ability to generate reports and design dashboards using Tableau is a requirement. Knowledge of Power BI and other dashboard tools is an added plus.
3. Proven experience in business intelligence, data analysis, and reporting development
...
4. Understands data structure, data analytics and reporting of Salesforce.
Desired Skills/Qualifications/System Experience requirements: (“Nice to have Qualifications”)
- PMP, DMAIC or similar Project/Program Management skills and experience
- Strong time management skills, including the ability to lead multiple priorities and timelines
- Strong interpersonal communication skills to clarify project objectives and assemble the required information
- Strong analytical skills to identify trends & patterns in data and interpret, synthesize, and communicate results.
- Ability to perform data Analysis, data cleansing, and data manipulation techniques and to effectively present and articulate ideas in an easy-to-consume, visual format.
- Ability to evaluate historical and comparable data with an analytical approach, create detail-focused analysis, and have strong presentation skills to communicate data through storytelling
- Ability to clean, manipulate, standardize and visualize data, including charts, pivot tables, vlookups and other formulas, with a high comfort level in adopting new tools and applications
- Ability to work reliably across varied time zones, diverse teams, 3rd party relationships, and the varied functions and levels across Cisco
Additional role, initiative and group information:
Note: Provide a background of your organization and your needs for this engagement to be shared with Supplying Agencies to better understand your organisation and needs.
Cisco Experience Centers (CXC) are where people come to experience the best of Cisco. We are a distributed team of customer experience professionals engaging with Cisco's customers and partners daily. We are part of Cisco's Sales Go-to-Market Strategy & Revenue Operations (GRO) Team, working closely with multiple teams to curate collaborative, interactive, immersive and personalized experiences built around our constituent's needs and goals.
Reporting directly to the CXC Global Strategy & Operations Leader, and leading a team of data analysts, the candidate will interact with CXC senior leaders, briefing managers and coordinators, and demo engineers. This role also requires engagement with various internal roles, including peers across GSA and GRO, Cisco IT, Sales IT, and externally with vendors.
show more
