desktop support lead in chennai

posted
contact
randstad india
position type
temporary
apply now

posted
location
chennai, tamil nadu
function
Information Technology
position type
temporary
experience
5-9
reference number
57637
contact
randstad india

job description

desktop support lead in chennai

Job Description:  Able to lead the team of Engineers and coordinate and work with cross-functional teams.  Desktop management tools administration support; Desktop Central, SCCM etc.  Maintains the H/W inventory and asset management in the tool.  Handling Hands and feet IT support on the ground.  Should have good knowledge and experience on the IT asset management  Well versed in Different OEM Laptop and desktop Hardware issues.  Team Handling experience (4-5 people in the team)  Experience in Modern hardware and devices as IT office guy and aware of thecurrent market trend on the devices.  Experience different Bluetooth devices/video walls/ conference roomexperience.  Experience on any ITSM tool for reporting and ticket analysis.  Managing the End point compliance ensure no deviation.  Possess good Windows 10 Imaging experience or knowledge.Profile Description:  Microsoft Certification (MCSE) or equivalent certification in relevantprograms would add weightage to the profile  Good hands-on windows 10 troubleshooting in various build versions also withother application like office365, VPN solutions etc.  Ability to troubleshoot end-user issues have good infrastructure knowledge.  Must have worked for managing large 500-1000+ end user devices managingtheir endpoints.  Strong communication and documentation skills, flexible to adapt to arapidly changing environment  Positive attitude, self-motivated individual, good team player, ability tolead and manage team while resolving team conflicts  Able to prioritize/manage tasks and supporting team involved across multiplework streams with strong analytical, logical reasoning and problem-solving skills

skills

Desktop Support Lead

qualification

B.E/B.Tech