Duties:
- Ensure that processing requirements are met as determined by both the customer, project manager(s), and operations management.
- Ability to prioritize multiple projects with similar deadlines.
- Primary support for eDiscovery processing and Project Management department
- Evidence handling, duplications, and Chain of Custody procedures
- Data culling & collections
- Involving data repair/manipulations/conversions
- Process data requests, consistently update and track request tasks using proprietary and COTS software
- Business problem-solving skills and judgment necessary to analyze, troubleshoot, and problem-solve issues and provide proposed solutions.
- In-house collection work involving various types of data, encryptions, devices; ability for field work available
- Coordinate efforts between various internal business units to complete data processing requirements.
- Assist in developing, documenting, and refining necessary procedures to accomplish discovery process requirements.
- Miscellaneous activities and responsibilities as assigned by manager.
- All duties as assigned.
- Advancement opportunities involve transitioning to eDiscovery or Forensic Analyst teams.
- Internal and External (position relevant certification) training available.
Qualifications:
- Must be self- motivated, yet must be able to work in a team
- Creative problem-solving capabilities
- Excellent verbal and written communication skills
- A keen level of attention to detail
- Proven ability to work under pressure and meet strict deadlines
- Ability to work flexible shifts (when needed)
- High School Diploma/GED equivalent (some college preferred, but not required)
- Proficient in the use of Text Editor Applications, MS Excel and like Office productivity applications
- Must be experienced with designing and maintaining spreadsheets
- Working knowledge of Windows, Linux/Unix, and Mac operating systems
- Demonstrated ability to provide customer service and support to internal and external contacts
- All employees are required to satisfactorily complete a background check
The following skills are highly desired but not required:
- Various Forensic Analysis Application Experience (EnCase, FTK, WinHEX, NUIX, Stellar, Paraben, Cellebrite, etc.)
