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eng 3 - dev - cpe support in Chennai

chennai, tamil nadu
Information Technology
position type
reference number
comcast recruitment team, randstad india
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job description

Key requirements and experience include:  4-7 Yrs of experience in Software development and good knowledge and understanding of the SDLC (Software Development Life cycle)  Working Experience in the Communication Domain  Preferred Knowledge in the SetTop Box development/deployment and/or IPTV development/deployment  Ability to understand the overall software stack and various components which are running on the SetTop box. Features include DVR, VOD (Video On Demand), Linear Channels, Home Networking, SNMP, Channel Tuning, Closed Captions, Rating, Device Settings and others.  Bachelor’s Degree in Engineering / Comp Science or relevant work experience Expected software skills include:  Programming – Java/C++/C/Python  Operation System – Linux  Scripting – Perl/Shell  Markup languages - xml, json, html  Preferred Tools – Splunk, Tableau 


Core Responsibilities As a key member of the team, you will be responsible for rapid identification and root cause of field issues, resulting in providing the right level of guidance to the development team on where the problem lies and recommendations to address the problem. You will leverage your excellent problem solving skills to triage customer issues and identify the source of the issue quickly, and help with fixing the field issues and communicating back to the field. As an experienced debugger, you will isolate faults and solve problems quickly. You will analyze the Business Intelligence / Metrics to get an early indication of customer issues and act on them. You will work in a fast paced environment, and leverage your excellent communication skills to interact with internal and external teams. You will use Agile Methodologies in your work efforts. 
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