finance analyst.

   Has experience in Customer Service and or Supply Chain or Logistics Industry   IT software familiarity (Microsoft and Internet)  Excellent English / Local language skills  Supply Chain experience would be an added advantage   Excellent Communication skills Identifies opportunities to improve the customer experience by resolving complaints / queries received by phone / mail and recording the same.Manage deviation from plan, i.e. process in GSAP any post schedule amendments to the shift: Left on board, plant/depot change, load quantity changes, compartment changes, trip sequence change, vehicle change, redirects, orders scheduled not deliveredHandle customer enquiries to change/amend orders, evaluate the real need and feasibility for scheduling changes, and liaise with scheduling team where appropriate.Apply shipment exception in GSAP as advised by Scheduler (Specific during month end / delivery delay) Implement action items of BCP related to Scheduling / Scheduling Support activities for business continuity purpose as and when required Contribute for improvements in terms of scheduling KPIS like avoiding stock-outs, minimizing RO detention, minimizing multi-dropping, etcUpload orders in Cross during scheduling carried out by MIS Tool

ResponsibilitiesEstablish and maintain system usage standards including equipment hierarchy, nomenclature, definitions and associated maintenance databases for new and existing Fluence project sites Create and maintain SOPs and Job Plans as neededEnsures all procedures are developed, understood, and followed consistently throughout Fluence Partners with stakeholders, process specialists, and users to elicit and document business requirementsWork with business teams to define and document business requirements for new metrics and reports Provides technical support for existing reports, dashboards, or other toolsQualificationsMaster’s Degree preferred but Bachelors degree is Must (or professional training) in Business Administration, Information Systems, Engineering or related fields or other technical engineering backgroundGeneral computer proficiency with Microsoft OfficeWorking experience with CMMS Software (Fiix, Maximo etc.) or with ERP Software (Netsuite, SAP etc.) is a plusPreferred skill in MS Excel including Visual Basic or other programming languages (C++, Python, SQL) is strongly preferred Excellent communication and interpersonal skills - high emotional intelligence and excellent presentation skills a mustMust be self-driven, highly detail oriented, organized and be able to work in a fast paced team environment Proven written and verbal communication skills.Data analysis experience in a facilities maintenance program, specifically in asset management and spare part optimization is a plus User training experience is a plus  

            Handson experience in SAP is desireable           Experience in Accounts Payable/Accounts Receivable,Vendor Data,Invoice Processing and Payments.·          Experience of Min 2 years in the areas of Finance & Accounts in a large organisation.