genesys – infrastructure engineer in bangalore

posted
contact
randstad india
position type
permanent
apply now

posted
location
bangalore, karnataka
function
Information Technology
position type
permanent
experience
3-5
reference number
63059
contact
randstad india

job description

genesys – infrastructure engineer in bangalore

PFA JD and below details

 

  • Working experience in Production Support in handling Sev1 & Sev2 Incidents & Issues. 
  • At least 3 to  5yrs+ of work experience in Genesys Support & Implementation. 
  • Strong Knowledge & Experience in overall  Genesys Contact Center Technology across multiple functional areas (Voice,Email, Chat, Reporting)
  • Experience in GVP - Genesys Voice Platform Installation and support.

Experience:- 3 to 5 years

Budget:- 14-18 LPA

Location:- Bangalore

Mandatory – L2 or L3 support

skills

Support, Implementation, Genesys

qualification

B.E/B.Tech