global hosting engineer for windows & virtualisation platform. in bangalore

posted
contact
randstad india
position type
temporary
apply now

posted
location
bangalore, karnataka
function
Information Technology
position type
temporary
experience
5-10
reference number
55972
contact
randstad india

job description

global hosting engineer for windows & virtualisation platform. in bangalore

**Global Hosting Engineer for Windows & Virtualisation Platform.****Job location- Bangalore****Your role:***Responsible for supporting Windows Servers, Citrix and VMware infrastructure globally*Basics of PowerShell*Experience in automating repetitive tasks*Hands-on experience with migrations using an automated approach (knowledge of considerations before migration)*Understanding of processing of API-based web requests using PowerShell, along with cloud automation (preference for regular cloud shell users)*Provide technical hands-on support at a L2 level for incident and request management including resolution of escalated incidents, problems or changes from L1 support.*Responsible for Problem management and root cause analysis for repeated incidents or outages.*Responsible demand scoping on small to medium projects arising from IT improvements or Business driven demand.*Execute the delivery of IT improvements or approved Business driven demand.*Create and maintain documentation relating to processes, wikis and knowledge-based articles. *Participate in audit readiness and remediation tasks including representing IT topics where required.*Responsible for implementing changes according to global change management process including ensuring Global Qualification process is followed. *Management and updating of configuration items for supported devices.*Coordinate and execute schedule maintenance windows to ensure systems are maintained and updated regularly to align with Global process. *Handles standard windows & VMware engineer duties and recommends, innovative and automated approaches wherever possible for infrastructure tasks.*Responsible to provide support on-call, out of office hours including emergencies and routine maintenance windows.**Who you are:*** **5 + Years prior experience in an IT support position.*** **Strong working knowledge of PowerShell scripting ***Excellent knowledge on various Windows server OS versions and enterprise Wintel hardware (HP/Dell/IBM/Cisco).*Excellent knowledge of server administration, Patch Management & OS specific debugging tool - Solarwinds Patch Management an advantage.*Good understanding of server technologies such as Active Directory Services, WSUS, DNS and performance tools.*Excellent experience in an operational support role using virtualization products such as VMware vSphere.*Ability to work and collaborate in a team environment.*Strong analytical & troubleshooting skills.*Excellent interpersonal and communication skills.*Good understanding of ITIL processes and tools.

skills

Windows Server VMWare

qualification

B.E/B.Tech