gm operations in hyderabad

posted
contact
randstad india
position type
permanent
apply now

posted
location
hyderabad, telangana
function
Banking & finance
position type
permanent
experience
15 To 15
reference number
934196
contact
randstad india
apply now

job description

gm operations in hyderabad

?1. Relationship management with various stakeholders like lead managers, RAIN members, and
statutory and quasi legal bodies like SEBI, Govt., Stock exchanges and depositories etc.
2. Customer & investor satisfaction � Feedback & number of escalations�
3. SLA management
4. Team management
5. Cost optimisation for team

Benefits
?Best at par with Industry

Client Introduction
?One of our key clients in Financial Services

skills

?Corporate actions, Dividend Payouts, Transaction processing, Backoffice Operations, Middle Office Operations, Investment Banking, Banking centralized operations or Regional processing centre.

qualification

?Manage business Unit assigned & ensure Process Improvements, Technological advancements in
process, TAT Management, Cost Optimization.
2. Ensure that day to day operations� are managed as under
a. TAT & Quality as per SLA
b. Number of Errors to be negligible
c. Timely & accurate Reporting / Management Information analysis - For Clients,
Regulators, Management

3. Ensure Relationship Management with Client,� Regulators,� Investors & Internal Stakeholders.�
Responsible� for following :
a. Number of Escalations
b. �Client feedback
c. �Prompt qualitative response to query from Client/ Regulator
d. Manage Dash board of activities in time & take corrective action based on it
4. Team Management � Ensure Learning Initiatives, Adherence to discipline, punctuality and
compliance by the team & Attrition Management