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guest relation executive.

job details

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    job details

    JOB Purpose:

    Attend to guests courteously and deal promptly with their requests and queries. Have Detailed information about Mashreq

    Key Responsibilities:

    Welcome guests during check-in and giving a found farewell to guest while checkout.

    Handling guest complaints and concerns in an efficient and timely manner.

    Overseeing VIP guests, arrivals and departures

    Coordinating and multi-tasking job duties in a busy environment.

    Greeting guests as they enter and exit.

    Co-ordinate with housekeeping for clearing of rooms

    Collect Guest feedback during guest departure along with his likes and dislikes.

    Follow the house rules and policies laid down by the management

    Good command of the English language is essential, both written and verbal

    Must possess strong organization time management skills, attention to detail.

    Must be guest service focused and a team player.

    Positive attitude and outgoing personality is essential.

    Professional in demeanors and presentation.

    Personable, enthusiastic, self-motivated and able to work independently

    Ability to understand and carry out oral and written instructions and request clarification when needed.

    Strong interpersonal and organizational skills.

    Good guest interaction skills.

    Good listening skills.

    Good interpersonal and communication skills.

    2-4 years of Front Office experience, Minimum of 2  year of hotel front desk supervisory experience.

    JOB Purpose:

    Attend to guests courteously and deal promptly with their requests and queries. Have Detailed information about Mashreq

    Key Responsibilities:

    Welcome guests during check-in and giving a found farewell to guest while checkout.

    Handling guest complaints and concerns in an efficient and timely manner.

    Overseeing VIP guests, arrivals and departures

    Coordinating and multi-tasking job duties in a busy environment.

    Greeting guests as they enter and exit.

    Co-ordinate with housekeeping for clearing of rooms

    Collect Guest feedback during guest departure along with his likes and dislikes.

    Follow the house rules and policies laid down by the management

    Good command of the English language is essential, both written and verbal

    Must possess strong organization time management skills, attention to detail.

    Must be guest service focused and a team player.

    Positive attitude and outgoing personality is essential.

    Professional in demeanors and presentation.

    Personable, enthusiastic, self-motivated and able to work independently

    Ability to understand and carry out oral and written instructions and request clarification when needed.

    Strong interpersonal and organizational skills.

    Good guest interaction skills.

    Good listening skills.

    Good interpersonal and communication skills.

    2-4 years of Front Office experience, Minimum of 2  year of hotel front desk supervisory experience.