head operations in gurgaon

posted
contact
randstad india
position type
permanent
apply now

job details

posted
location
gurgaon, haryana
function
ITeS & BPO
position type
permanent
reference number
929608
contact
randstad india
apply now

job description

Roles and Responsibility:
� Responsible for ensuring the Service Repair and Maintenance process of all Leased assets
� Customer Satisfaction through quality
� Responsible for After Sales Operations
� Cost Optimization
� Identification of new suppliers / opportunities for better commercials
� MIS / R & B Management / Reconciliations with Finance & Suppliers
� Supplier Grievances
� Planning for business steering & spend
� Identify opportunities for improvement together with the supplier
� Review business done with the suppliers and payout reconciliation
� Ensure business continuity for own role and establish business continuity management for the
insurance partner and team, where applicable
� Take ownership of insurance income and loss ratios. Constantly evaluate portfolio and look for
Opportunities to improve processes
� Strategy formulation & execution, process improvement
� Would lead a team of 25-50 people (as they grow, reporting directly or indirectly to him)


Benefits
?-

Client Introduction
World's Largest Fleet Management co.

skills

Service Maintenance, Service Operations

Interested candidates may please contact at the below details :-
moutusi.g@randstad.in
01246676120

qualification

Qualification/Skills:


* Mechanical Engineer
* 12 to 17 years of work experience