it analyst in chennai

posted
contact
randstad india
position type
temporary
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posted
location
chennai, tamil nadu
function
Other
position type
temporary
experience
7-9
reference number
56251
contact
randstad india

job description

it analyst in chennai

**Essential Duties and Responsibilities: ** * Translate business requirements into functional specification and hand over to development resources * Review, triage and groom service requests by closely working with business stakeholders * Conduct prioritization meetings with various departments, scope the sprints and set service delivery expectations * Organize sprint ceremonies and lead daily stand up calls * Establish reviews and walkthroughs to validate requirements and analysis models, assuring that the end-product meets appropriate quality and industry standards * Co-ordinate with onshore and offshore support & development team to implement small enhancement requests. * Perform root cause analysis debugging problems with E-Commerce applications and provide technical direction to development team for permanent resolution. * Assist with the planning, testing, and deployment of system updates and upgrades collaborating with various business functions to coordinate outages as necessary. * Develop training, coach, and mentor users aimed at improving their overall efficiency and usage of the system * Document all aspects of the system such that knowledge is readily shared amongst all those tasked with supporting E-Commerce application. **Experience** * 5+ experience in software development and support of CRM, Sales & Marketing applications * 3+ Experience with AEM - Adobe Experience Manager * Exposure to Hybris and Salesforce applications are preferred * Very good understanding of Agile software development and DevOps concepts * Experience with Atlassian tools (Jira, Bitbucket, Confluence) , Trello and Slack * Ability to effectively work in a team where other team members may be located throughout the world * Ability to manage and coordinate multiple projects concurrently * Self-starter with the ability to independently resolve issues and deliver results * Excellent written and verbal English communication skills

skills

Web Development, SAP Hybris, AEM, Agile software development, applications development