it head.

cycle management and Hospital information from hospital aspects integrated with ERP Software
and all supporting mobile app and other support functions.
 IT Strategy & Planning– Responsible for developing and implementing comprehensive
technology strategies with short- and long-term initiatives aligned with University’s vision and
goals, driving innovation and digital transformation to create best in class ICT infrastructure to
support academic activities.
 Digital Transformation – Driving digital transformation initiatives within the University &
Hospital operations to drive operational efficiency and digitization of internal processes,
Identifying opportunities to enhancing customer experience to create business values by
transformation in following areas:
 Student engagement / Admission/ Onboarding
 End to end Student life cycle Management & Academic operations
 Research Management System
 Online proctored enabled examination
 Enabling Services – HR, Fees Management, Finance, Purchase, Inventory, Asset
Management
 Learning Management System to drive online education & Collaboration.
 Mobile application for Student journey, parents / faculty engagement.
 ICT Infrastructure Management – Leading the IT Infrastructure planning, implementing and
management of University wide enterprise network, data center technology including server
computing, virtualization, Cloud server infrastructure, storage by ensuring scalability, reliability,
security, and high availability.
 Leveraging new technologies for creating digital platforms such as Cloud Computing, Mobile
applications, IOT, AR/VR, AI/ML, Robotics process automation and blockchain etc.
 Technology Enablement (24x7) -Managing data center technology including Dell Servers,
Virtualization, Cloud as Infrastructure Azure, AWS, Google, Cisco Core Network, Sophos XG
Series Firewall, Sophos – XDR (Anti-Virus Solution), Veeam backup automation, Office 365 –
Email, MS Teams Collaborations, Jio- 1 Gbps ILL, NKN- 1 Gbps ILL, MPLS, P2P, SSL VPN,VPN Tunnel, CCTV Campus surveillance, FD Biometrics system.
 Design, implement and evaluate the system that supports end users in the productive use of
computer hardware and software.
 Develops and implements certificated and classified faculty /staff development programs in
technology and instructional applications.
 Manage multiple information and communication systems and projects including voice, data and
office automation.
 Business Applications – Leading the strategic direction, planning and implementation of
business applications to support the University’s Academic operations including Online
registration and Admission CRM cloud-based application, website management, Student Life
Cycle Management Integrated University ERP to cater enabling business functions including
Finance, Assets, HR, Purchase & Inventory Management System, Research Management
System, Library Management System, Mobile app, Learning Management System to collaborate
the learning activities.
 Lead in all Program & Project Management initiatives for end-to-end green system
implementation and delivery at all stages from initiation to execution & Successful Go Live with
all deliverables as per agreed terms & conditions.
 Implementing best practices across University by Integrating all regulatory measures as per
UGC & AICTE, NAAC accreditation, NIRF including grievance portal, feedback system,
assessment mechanism, tracking & monitoring of student’s performance management system
etc.
 Student Life Cycle Management - Implementation of Student Life Cycle Management
integrated with ERP to catering all major activities including Academic, administration,
exam, grading, Student Fees management Enrollment, Student/ Parent portal, Alumni
portal, end to end student centric and academic activities integrated with Library & research
Management System, outcome base education, training & placement, hostel modules,
Finance, HR, Purchase & Inventory etc.
 ERP Implementation -Responsible for implementing ERP Software to enable cross functional
integration of student information system with other business functions including Student
Finance, HR & Payroll, Purchase, Inventory, Asset Management, and data analytics for
management dashboard.
 Research Management System – Enabling cloud platform for uploading of research papers
& journals, creation & tracking of grants and status update of researchers and their projects
on cloud digital platform.
 Online Proctored exam platform- Enablement of online proctored examination portal for
secured environment for admission entrance and university examinations.
 Data Analytics – Multi-Dimensional reporting for quick decision making by the senior
leadership using Microsoft Power BI and Tableau.
 Learning Management System for Online Course / Education- Enabling Brightspace to
collaborate learning activities on digital platform.
 Website Management – Maintenance of University website with all relevant information.
 Digital Library – Enabling digital library solution to access online books and issue receiptmanagement.
 E- Tendering Platform – Cloud Platform to automate RFQ/ RFI / end to end procurement
for high value transactions.
 Compliances & Licensing – IT Compliances with all legal licensing for MS, Adobe etc.
 Project Management - Identifying business requirement, Current state analysis, defining target
state, Gap Analysis, BRD Document blueprint, prototyping, process design including business
process mapping, Configuration, User testing, training, defining support mechanism, sign off
deliverable, Go-Live and Post Go-Live Support
 Process re-engineering – Drive business Change initiatives to accelerate digital transformation
roadmap, Collaborate with stakeholders across departments to drive adoption of digital
technologies, provide training and support, and address any resistance or challenges.
 Collaboration – Setting up Intranet portal for inter office collaboration, Office 365 portal,
MS Teams for webinars, live events, Zoom Cloud, LMS, Email id for every student.
 IT Governance – Handling high performance team of IT engineers & supporting staff,
Vendor & technology evaluation, IT Procurement, IT Budgeting for capex & Op-ex, cost
optimization by enabling automation, IT Audit & Compliance as per regulatory requirements.
 Ranking – Driving structured information for NAAC, NIRF, AICTE, NBA, NABL, NABH
accreditation for University & Hospital.