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it help desk engineer in Bangalore

bangalore, karnataka
Information Technology
position type
reference number
randstad india
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job description

?asic Qualifications
* Experience as a customer advocate as part of a global Help Desk staff.
* Fluent English.
* Excellent verbal and written communication skills.
* Experience with remote support solutions, i.e. Bomgar, WebEx Support.
* Experience with RemedyForce/BMC RemedyForce.
* Ability to manage multiple tasks with minimal supervision.
* Experience maintaining multiple operating systems, hardware and packages.
* 3 years troubleshooting, upgrading, and repairing desktops, laptops, and associated hardware.
* Experience supporting a high tech and software development environment.
* Team-first attitude and strong interpersonal skills.
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