Security Advice : Randstad India does not charge any fee at any stage of its recruitment process from the candidate nor allows their employees to collect any fees from any candidates.
Click here to know more

lead - location excellence practice in Chandigarh

posted:
location
chandigarh, chandigarh
function
ITeS & BPO
position type
permanent
reference number
921229
contact
randstad india
apply now

job description

?Job Title Lead - Location Excellence Practice
Function Business Excellence
Sub-Function Excellence Practice
Job Designation Senior Manager
Regional/Corporate Corporate
Location Mohali
Reporting to Head � - Location Excellence Practice

Position Summary The role is the �GoTo� person for all the excellence needs of the location, covering all Business Units and functions. He / She shall facilitate systematic process improvement and problem solving through the use of various Quality tools and methodologies. This would involve monitoring of process performance, identification of improvement opportunities, training and mentoring of employees on various improvement methodologies and facilitate improvements & standardization.

Monitor customer & competitor trends in the location, assess their impact on existing processes and contribute to alignment of processes through corporate process owners
Key Responsibilities Bench mark process performance of the location (with internal & external players) and closely engage with leadership of the locations to prioritize complex cross functional business issues that need improvement.
Demystify the project objective and clearly define scope, objectives and charter (deliverable, timeline and team) and methodology for the project
Facilitate structured improvements using appropriate tools under methodologies such as Six Sigma, Lean etc
Proactively monitor progress and maintain an oversight of the projects, providing direction and inputs to the team along with project leader
Participate and contribute in the governance meetings along with the project sponsor
Support the sponsor and project lead in managing the dependencies/risks, and interfaces between with other organizational initiatives and priorities
Institutionalize improvements through process updation & standardization
Facilitative a culture of excellence at various levels of organization. Establish systems and practices enabling location to become self-reliant and self-sustaining in process improvement endeavours. Deliver training around improvement methodologies to identified levels (Organizational Capability building)

Critical Behavioural Competencies Required High performer who has worked in roles with a strong cross functional flavour
Assertive & Highly result oriented
Excellent oral and written communication skills
Excellent interpersonal skills - ability to communicate and elicit cooperation within and across work levels and departments
Experience at working both independently and in a team-oriented, collaborative environment
Ability to multi-task, effectively prioritize and execute tasks in a high-pressure environment


Benefits
?Job Title Lead - Location Excellence Practice
Function Business Excellence
Sub-Function Excellence Practice
Job Designation Senior Manager
Regional/Corporate Corporate
Location Mohali
Reporting to Head � - Location Excellence Practice

Position Summary The role is the �GoTo� person for all the excellence needs of the location, covering all Business Units and functions. He / She shall facilitate systematic process improvement and problem solving through the use of various Quality tools and methodologies. This would involve monitoring of process performance, identification of improvement opportunities, training and mentoring of employees on various improvement methodologies and facilitate improvements & standardization.

Monitor customer & competitor trends in the location, assess their impact on existing processes and contribute to alignment of processes through corporate process owners
Key Responsibilities Bench mark process performance of the location (with internal & external players) and closely engage with leadership of the locations to prioritize complex cross functional business issues that need improvement.
Demystify the project objective and clearly define scope, objectives and charter (deliverable, timeline and team) and methodology for the project
Facilitate structured improvements using appropriate tools under methodologies such as Six Sigma, Lean etc
Proactively monitor progress and maintain an oversight of the projects, providing direction and inputs to the team along with project leader
Participate and contribute in the governance meetings along with the project sponsor
Support the sponsor and project lead in managing the dependencies/risks, and interfaces between with other organizational initiatives and priorities
Institutionalize improvements through process updation & standardization
Facilitative a culture of excellence at various levels of organization. Establish systems and practices enabling location to become self-reliant and self-sustaining in process improvement endeavours. Deliver training around improvement methodologies to identified levels (Organizational Capability building)

Critical Behavioural Competencies Required High performer who has worked in roles with a strong cross functional flavour
Assertive & Highly result oriented
Excellent oral and written communication skills
Excellent interpersonal skills - ability to communicate and elicit cooperation within and across work levels and departments
Experience at working both independently and in a team-oriented, collaborative environment
Ability to multi-task, effectively prioritize and execute tasks in a high-pressure environment


Client Introduction
?Leading Telecom Company

skills

?Job Title Lead - Location Excellence Practice
Function Business Excellence
Sub-Function Excellence Practice
Job Designation Senior Manager
Regional/Corporate Corporate
Location Mohali
Reporting to Head � - Location Excellence Practice

Position Summary The role is the �GoTo� person for all the excellence needs of the location, covering all Business Units and functions. He / She shall facilitate systematic process improvement and problem solving through the use of various Quality tools and methodologies. This would involve monitoring of process performance, identification of improvement opportunities, training and mentoring of employees on various improvement methodologies and facilitate improvements & standardization.

Monitor customer & competitor trends in the location, assess their impact on existing processes and contribute to alignment of processes through corporate process owners
Key Responsibilities Bench mark process performance of the location (with internal & external players) and closely engage with leadership of the locations to prioritize complex cross functional business issues that need improvement.
Demystify the project objective and clearly define scope, objectives and charter (deliverable, timeline and team) and methodology for the project
Facilitate structured improvements using appropriate tools under methodologies such as Six Sigma, Lean etc
Proactively monitor progress and maintain an oversight of the projects, providing direction and inputs to the team along with project leader
Participate and contribute in the governance meetings along with the project sponsor
Support the sponsor and project lead in managing the dependencies/risks, and interfaces between with other organizational initiatives and priorities
Institutionalize improvements through process updation & standardization
Facilitative a culture of excellence at various levels of organization. Establish systems and practices enabling location to become self-reliant and self-sustaining in process improvement endeavours. Deliver training around improvement methodologies to identified levels (Organizational Capability building)

Critical Behavioural Competencies Required High performer who has worked in roles with a strong cross functional flavour
Assertive & Highly result oriented
Excellent oral and written communication skills
Excellent interpersonal skills - ability to communicate and elicit cooperation within and across work levels and departments
Experience at working both independently and in a team-oriented, collaborative environment
Ability to multi-task, effectively prioritize and execute tasks in a high-pressure environment

qualification

?Job Title Lead - Location Excellence Practice
Function Business Excellence
Sub-Function Excellence Practice
Job Designation Senior Manager
Regional/Corporate Corporate
Location Mohali
Reporting to Head � - Location Excellence Practice

Position Summary The role is the �GoTo� person for all the excellence needs of the location, covering all Business Units and functions. He / She shall facilitate systematic process improvement and problem solving through the use of various Quality tools and methodologies. This would involve monitoring of process performance, identification of improvement opportunities, training and mentoring of employees on various improvement methodologies and facilitate improvements & standardization.

Monitor customer & competitor trends in the location, assess their impact on existing processes and contribute to alignment of processes through corporate process owners
Key Responsibilities Bench mark process performance of the location (with internal & external players) and closely engage with leadership of the locations to prioritize complex cross functional business issues that need improvement.
Demystify the project objective and clearly define scope, objectives and charter (deliverable, timeline and team) and methodology for the project
Facilitate structured improvements using appropriate tools under methodologies such as Six Sigma, Lean etc
Proactively monitor progress and maintain an oversight of the projects, providing direction and inputs to the team along with project leader
Participate and contribute in the governance meetings along with the project sponsor
Support the sponsor and project lead in managing the dependencies/risks, and interfaces between with other organizational initiatives and priorities
Institutionalize improvements through process updation & standardization
Facilitative a culture of excellence at various levels of organization. Establish systems and practices enabling location to become self-reliant and self-sustaining in process improvement endeavours. Deliver training around improvement methodologies to identified levels (Organizational Capability building)

Critical Behavioural Competencies Required High performer who has worked in roles with a strong cross functional flavour
Assertive & Highly result oriented
Excellent oral and written communication skills
Excellent interpersonal skills - ability to communicate and elicit cooperation within and across work levels and departments
Experience at working both independently and in a team-oriented, collaborative environment
Ability to multi-task, effectively prioritize and execute tasks in a high-pressure environment
apply now