logistic analyst in bengaluru / bangalore

posted
contact
randstad india
position type
contract
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posted
location
bengaluru / bangalore
function
Oil, Gas, Power & Energy
position type
contract
experience
5
reference number
65678
contact
randstad india

job description

logistic analyst in bengaluru / bangalore

   Has experience in Customer Service and or Supply Chain or Logistics Industry
   IT software familiarity (Microsoft and Internet)
  Excellent English / Local language skills
  Supply Chain experience would be an added advantage
   Excellent Communication skills 

Identifies opportunities to improve the customer experience by resolving complaints / queries received by phone / mail and recording the same.
Manage deviation from plan, i.e. process in GSAP any post schedule amendments to the shift: Left on board, plant/depot change, load quantity changes, compartment changes, trip sequence change, vehicle change, redirects, orders scheduled not delivered
Handle customer enquiries to change/amend orders, evaluate the real need and feasibility for scheduling changes, and liaise with scheduling team where appropriate.
Apply shipment exception in GSAP as advised by Scheduler (Specific during month end / delivery delay)

 Implement action items of BCP related to Scheduling / Scheduling Support activities for business continuity purpose as and when required
 Contribute for improvements in terms of scheduling KPIS like avoiding stock-outs, minimizing RO detention, minimizing multi-dropping, etc

Upload orders in Cross during scheduling carried out by MIS Tool

skills

logistic, Supplychain

qualification

Any