As a Client Support Analyst, you will provide resolutions to customer issues that are escalated from the call center or logged over the web. The support is often consultative and addresses intermediate to advanced service related issues. You will conduct work at the direction of Support Case ...
The CDSS associate is part of a core operational team working on producing CDSS deliverables on a day-to-day basis and serves as a primary interaction point for the BTGS contract and business management community. If selected for the role, you will need to � � Handle back office (and in most cases ...