manager - crm in chennai

posted
contact
randstad india
position type
permanent
apply now

job details

posted
location
chennai, tamil nadu
function
Sales
position type
permanent
reference number
929580
contact
randstad india
apply now

job description

?Handle Team and guide the team to set and
achieve targets
? Handle escalated complaints
? Preparing MIS on weekly, monthly basis for
various activities of the team
? Monitor collections & Interest on Delayed
payments
? Retention / provide solution through alternate
options according to the customer�s need
? Co-ordinate with other departments to provide
solution to the customer
? Generating revenue through referral sales from
customers
? Plan, organise and conduct Customer Connect
programs and Customer Loyalty programs
? Attend customers queries through mails, calls and
in person

Benefits
?Best Paymasters

Client Introduction
?Leading Construction Company

skills

?Candidate should be well groomed
Should be willing to travel on work to other cities
Should be able to work on Sundays and Public
holidays, when required.

qualification

?Good written and spoken English?
Good MS Word, MS Excel, and MS Powerpoint
knowledge?
Industry Knowledge (will be added advantage)?
Experience in handling direct customers?
Experience in handling a team