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manager- process excellence in Mumbai

posted:
location
mumbai, maharashtra
function
ITeS & BPO
position type
permanent
reference number
920922
contact
randstad india
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job description

?� Manages Relationship with assigned Process Head (s) and key operations people in that process
� ? Project Manages assigned initiatives in the assigned process(es)
� ? Drive high impact Black Belt projects
� ? Mentor & Coach Green Belt projects
� ? Drive change required to deliver the results
� ? Deliver Green Belt Trainings
� ? People Management & development

Benefits
?No Night Shifts.
Serving over 100 global clients � from multiple delivery centers and in various languages � they are supported by a 26,000+ global workforce in India, the Philippines, Sri Lanka, the USA, and the UK. With a diverse array of resources, they can tap into thier talent pools to ensure client proximity, deep market and domain expertise, and superior communication. They call it our �right-shore� delivery model.

Client Introduction
?My client are your trusted partner in Business Process Management. They simplify your business processes. We have a laser-sharp focus on delivering value for you.
They have been providing innovative, customer-centric Business Process Management (BPM/BPO) solutions to the world�s leading organizations � across the Telecommunications & Media, Banking & Financial Services, Insurance, Healthcare and Publishing industries. They have been doing this for over a decade; along the way, they have developed in-depth business domain knowledge and insight. My Client leverage this insight to make your complex business processes easy, efficient, and effective. And that�s my clients brand promise � Business Process. Simplified.

skills

?Six Sigma, Process Excellence

qualification

?Six Sigma /Lean
COPC knowledge
? Project Management
? Change Management
? People Management
? Good interpersonal skills
? Good written and verbal communication
? Enthusiasm and zest
apply now