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manager- process excellence in Mumbai

posted:
location
mumbai, maharashtra
function
ITeS & BPO
position type
permanent
reference number
921332
contact
randstad india
apply now

job description

?Lead and manage functioning of process improvement team.

� Responsible for driving process improvement based business transformation.

� Owner of all processes in the organization. Responsible for managing all SOP's in the organization

including change process, version control, distribution, availability etc.

� In-depth knowledge of Six sigma tools, Conduct Value stream Mapping exercise, Participate in due

diligence to identify�processes.

� Guide operations and quality team on Quality tools, Techniques & PI/ CI�

� Conduct Six sigma and lean training. Facilitating process mapping workshops, training and coaching

individuals and teams involved in process improvement

� Participate in presales and customer visits to represent Process Excellence and ensure framework is

adopted.

� Partnering with the business leaders to develop and implement end-to- end processes that meet business

objectives

� Fostering a culture of innovation based on customer feedback and user voice.�

Be a change agent and should be able to drive quality culture in operations�

� Trained in quality management and compliance standards and methodologies, Six Sigma, LEAN, trained in

advanced quality tools, Lean Tools.

� Pro-active leader who partners with client to translate the client�s business requirements into world class

actions plan to be executed by the team.

� Drive innovative and best practices and Transform Organization into a best practices organization.

Benefits
?My Client is a global services company offering technology, BPM and outsourcing solutions to organisations seeking higher operational effectiveness, greater flexibility and lower operating costs. We offer business value to our clients by combining operational excellence with deep domain expertise. Our bespoke solutions drive agility and excellence in our client�s business processes. Our deep domain expertise, client partnership approach and global delivery network help create sustainable business efficiency for our clients.

Client Introduction
?
Client Introduction/Working Environment

Aeries Technology Group is a global services company offering technology, BPM and outsourcing solutions to organisations seeking higher operational effectiveness, greater flexibility and lower operating costs. We offer business value to our clients by combining operational excellence with deep domain expertise. Our bespoke solutions drive agility and excellence in our client�s business processes. Our deep domain expertise, client partnership approach and global delivery network help create sustainable business efficiency for our clients.
Aeries Technology Group is a global services company offering technology, BPM and outsourcing solutions to organisations seeking higher operational effectiveness, greater flexibility and lower operating costs. We offer business value to our clients by combining operational excellence with deep domain expertise. Our bespoke solutions drive agility and excellence in our client�s business processes. Our deep domain expertise, client partnership approach and global delivery network help create sustainable business efficiency for our clients.

skills

?Six Sigma Black Belt

qualification

?Played major role in driving Process Initiatives and Customer

Satisfaction

? Ability to translate gaps into execution plans and take them to

completion�

? Consulting and working experience on preparation Business

cases and SOW.

? Excellent with RCA tools like PDCA, Fish Bone, Why- Why and

any other six- sigma tools�

? Exceptionally talented individual possessing proven

experience in setting the design and execution of operations

process improvement strategies and solutions in a multiple

locations ideally across multiple services.
apply now