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manager - retail operations.

job details

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    job details
    B.Com/ BBA preferably with MBA Marketing/ operations4 -10 Years  experience in floor operations with renowned Retailers. Handling Big Consumer Brands. Responsible for all financial, operational and relationship matters of the retailers/ concessionaires  at its  respective asset.Ensures Retailers floor operations are running in a smooth, efficient manner enabling customer satisfactionResponsible for listening to, evaluating, and resolving all customer grievances on the floorEnsuring CSAT objective achieved as per ASQ survey addressing complaints e.g. outlets to follow good product quality processes, adhering to MRP and issuance of bills for each transactions.Assist in planning the retail merchandise mix at the airport and plan the zoning accordinglyMonitor the sales of the retailer also monitor the revenue generated for the company
    B.Com/ BBA preferably with MBA Marketing/ operations4 -10 Years  experience in floor operations with renowned Retailers. Handling Big Consumer Brands. Responsible for all financial, operational and relationship matters of the retailers/ concessionaires  at its  respective asset.Ensures Retailers floor operations are running in a smooth, efficient manner enabling customer satisfactionResponsible for listening to, evaluating, and resolving all customer grievances on the floorEnsuring CSAT objective achieved as per ASQ survey addressing complaints e.g. outlets to follow good product quality processes, adhering to MRP and issuance of bills for each transactions.Assist in planning the retail merchandise mix at the airport and plan the zoning accordinglyMonitor the sales of the retailer also monitor the revenue generated for the company