manager review operations in hyderabad

posted
contact
randstad india
position type
permanent
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posted
location
hyderabad, telangana
function
Information Technology
position type
permanent
experience
10 To 16
reference number
943374
contact
randstad india

job description

manager review operations in hyderabad

?Ensure service levels and compliances as per SLAs agreement with clients or as per
SmartDrive Standard Operating Procedures (SOPs)
- Ensure SmartDrive Key Performance Indicators (KPIs) for all the people in the team on the basis
the departments KPI
- Drive productivity (including scheduling review meetings and providing direction/ guidance) and
manage shortfall in manpower in the delivery
- Drive and participate in improvement projects based on the need of the company

Benefits
?Leading MNC based at Hyderabad.

Client Introduction
?Leading MNC based at Hyderabad.

skills

?"operations Manager"

qualification

?Ensure service levels and compliances as per SLAs agreement with clients or as per
SmartDrive Standard Operating Procedures (SOPs)
- Ensure SmartDrive Key Performance Indicators (KPIs) for all the people in the team on the basis
the departments KPI
- Drive productivity (including scheduling review meetings and providing direction/ guidance) and
manage shortfall in manpower in the delivery
- Drive and participate in improvement projects based on the need of the company
Bachelor's degree or masters degree with excellent written, verbal communication and
presentation skills.
- Minimum 8 years as a people manager in an IT/ ITES set-up demonstrating leadership responsibility
- Strong effective communicator with powerful written and verbal skills in English
- Teamwork and people motivation and management skills stakeholder management; interpersonal
skills, collaborative culture, negotiation skills, influencing skills, decision making skills
- Telematics background (simulation, road safety, fleet management etc.)
- Skills on mini-tab and other quantitative tools
- Six Sigma Green Belt certification
- Ability to work in a global company of diverse creative employees
- Team handling ability, Patience, understanding people, tactfulness, and ability to break the ice
- Ability to manage selection process, skip Level meetings, open office, operations
- Numerical and analytical ability.
- SharePoint, Salesforce, Tableau, MS office