national collection head in hyderabad

randstad india
position type
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hyderabad, telangana
Banking & finance
position type
15 To 20
reference number
randstad india

job description

national collection head in hyderabad

?- Manage a team of Regional and Cluster collections Managers, Collections officers across all branches

- Accountable for reducing delinquency and improving recovery rates of Portfolio.

- Design and build a robust collection framework across products and across collection life cycle from PDD to write off stage.

- Ensure timely allocation of cases to field collections officers and review their progress regularly

- Strategize, forecast, drive and execute plans

- Ensure dissemination of targets, KPI and incentive structure for the team

- Ensure periodic audits of in-house processes through QA team and compliance of processes

- Ensure internal and external guidelines are adhered to in the field

- Initiate of legal action on problematic customers

- Motivate team through coaching, development and training interventions

- To support the business on data quality management i.e. improving the quality of customer information available through timely feedback

- Identifying areas of weaknesses, recommending solutions and supporting the collection team to achieve targets.

?One of the fastest growing organization

Client Introduction
?One of the leading financial services companies


?CV Loan collection


?Candidate must be graduate in any discipline
Must have experience of working in retail lending NBFC or Bank
Must be currently handling a very large state or a zone with for vehicle loans collections
Candidate must have expertise in operating on excel sheets
Knowledge in Legal recovery will be added advantage.
Candidates operating from South Zone will be preferred but not mandatory.