non voice - chat process in hyderabad

posted
contact
randstad india
position type
temporary
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posted
location
hyderabad, telangana
function
Other
position type
temporary
experience
0-3
reference number
54924
contact
randstad india

job description

non voice - chat process in hyderabad

**Title: _Analyst - Review Operations_****Work location** : Hyderabad -Gachibowli**_Key Responsibilities:_** * Video Review - International NON-VOICE process**_Eligibility:_** * **_Education:_** _Graduates_ ** - _BSc, B Com, BA ONLY_** ( ** _B Tech/PGs/MBA - Will NOT be considered for this position_**) * **_Year of Pass out_** ** ** 2016 to 2020 **ONLY** * **_0-3 years ' experience_**(Corporate experience preferred) **_Documents required for the interview_** * Latest Resume * 10th& 12th marksheets & certificates * Graduation marksheet, certificates & Original TC * Past company offer letter, 3 months pay slips & service certificate **_Knowledge, Skills, Abilities and Competencies:_** * Good communication skills (written and verbal). * Confidence, good team player and quick learner. * High on Observation and Analytical Skills. * Ability to concentrate, review videos without distraction to resolution. * Maintain regular and reliable attendance, flexible with the working schedule. * Ability to analyze information and evaluate results to choose the best solution and solve problems * Ensure that appropriate steps were taken to resolve customers problems and providing feedback accordingly * Conduct quality monitoring**_Salary Offered_** : INR **1,80,000** to INR **2,25,000 +** Incentives up toINR 30,000 & Night Shift Benefits+ Food**_Work timings/Shifts_** : Rotational shifts and week offs - Five-day weekand two weekly offs/holidays**_We Provide_** : * Group Insurance (Group, Accidental & Life) * Work culture * Yoga * Zumba sessions * Excellent training * Skill enhancement Workshops * Excellent growth prospects**_Interview Process:_** * **1 st Level: **HR Interview (Audio call followed by video call) * **2 nd Level: **Online Assessment Test 1 (Video monitoring through zoom call on Mobile and, test to be taken in Laptop/ Desktop) * **3 rd Level: **Online Test 2 Video monitoring through Zoom call on Mobile and, test to be taken in Laptop/ Desktop/ Mobile) * **4 th Level: **Personal Interview with Operation Manager (Zoom Call)

skills

BA, BSC, B.com, Non voice