odc - head in pune

posted
contact
randstad india
position type
permanent
apply now

posted
location
pune, maharashtra
function
Telecom
position type
permanent
reference number
931606
contact
randstad india
apply now

job description

odc - head in pune

?Our Client is setting up their Off-shore Development Centre in Pune and are looking for Offshore Delivery Centre Head.

The offshore Delivery Centre head is responsible to provide leadership to building the offshore capabilities in Pune centre, India. He/She is expected to work with vendors to ramp-up staff , work with SG Global Resource Management team to understand manpower requirements, and ensure efficient manpower utilization. Monitor and oversee project transition and delivery from the center, Identify capabilities to built-up, employ best delivery practices and develop efficient delivery team.

Primary
Provide leadership to delivery managers, project managers, business analysts and software teams in Pune, India
Ability to work independently on the challenges of setting up a new Captive center.
Setup and manage support team and associated infrastructure to deliver services.
Manage the finance of the center to ensure profitability in operations
Ensure all processes and procedures are followed through.
Ensure security measures are adequately deployed and followed through to ensure customer information are protected including IP rights.
Work with different support teams HR, Legal, Contract Manager, Change Management to build programs for staff and center development .
Work closely with change management and branding team to come out with innovative ideas for branding to enable recruitment of staff. Change management programs should address and provide update on ODC capabilities and success
Workout Staff development and training plans for the staff to ensure staff development and quality delivery
Investigate all reported problems/ service delivery issues and provide mitigation plan

Team Work
Encourage Team work and Knowledge Sharing to build competencies and best practices
Identify training needs of the team. Plan and execute a structured approach to enhancing the skill level and productivity levels of the team.

Benefits
?NA

Client Introduction
?Leading client of Randstad India

skills

?Delivery Manager, Delivery Head, Offshore / Global projects experience.

qualification

?B.E / B.Tech/ MCA degree with a strong background in computer science / information technology
14+ years of IT Software Development and delivery experience including 5+ years in managing global delivery for a Technology Setup.

Offshore Delivery Management experience (should have handled a large enterprise accounts or multiple small and medium sized accounts)
Proven experience building, recruiting and leading first-class Development teams
Familiarity with delivering solutions and services across technology platforms. Understanding of custom software development processes and experience in managing agile development projects is a must. Possess initiative and disposition with a strong commitment and orientation towards results and high quality standards
Strong problem solving skills and ability to think out of the box
Team player with strong communication and interpersonal skills
Self-motivator with a positive attitude and with high energy Strong verbal, presentation and written communication skills.
Customer focused. Able to travel as required

Please share your resume at suraya.a@randstad.in