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order management in Bangalore

posted:
location
bangalore, karnataka
function
ITeS & BPO
position type
contract
reference number
926295
contact
randstad india
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job description

?• Analyze customer data to analyze purchasing patterns, product mix, and support history to identify potential audit candidates

• Work with the Global Sales Operations groups to collect updated sales account lists for targeting

• Collect company profile and industry information to supplement customer research

• Summarize basic contractual terms

• Match customer research to audit candidate criteria and recommend audit candidates to Global Managers

• Prepare and maintain customer profiles in SharePoint

• Update trackers and master database to organize large volumes of customer data and research

• Maintain dashboards and reports, including quarterly bookings and revenue summaries for the group

• Compose and maintain playbook with updated processes

• Work with targeting team on any other ad hoc requests and analyses



Key Responsibilities.

➢ Preparing quotations by analyzing and building configuration and partners' products, working in a high competitive environment with confidential data of customer

➢ Hardware and Software License renewal.

➢ Contract management, Pricing, Billing and Warrantee setup for the Sales orders and Quotes.

➢ Processing the orders in tool and preforming all quality checks.

➢ Processing the Quotations with company guidelines and providing the discounts based on the pricing policies a per partners agreement with company.

➢ Interacting with the Sales reps through communicator and calls, for better understanding of the customer requirement.

➢ Processing the Orders for Renewal business.

➢ Preparing a reports and record the data of Asset to customer location

➢ Building configuration of an Asset with the recorded details and prepare an estimate for the renewal business.
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