Roles and Responsibilities
Credit Review process.
Credit Reporting and analysis/review.
Monitor, report and escalate customers in breach of credit terms.
Perform collections calls and assist in prioritization.
Manage/Maintain collections for clients/cluster/BU and ensure timely collection of all invoice types.
Customer queries/requests/disputes logging.
Execute outbound telephone calls and other contact to customers.
Disputes are identified and logged/Updated of customer data and maintenance.
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