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performance analyst in Hyderabad

posted:
location
hyderabad, andhra pradesh
function
Information Technology
position type
permanent
reference number
925690
contact
randstad india
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job description

?Report, analyze and advice on the performance of the supply by the SDUs and the Service Desk, as agreed in the SLAs, to enable the transparent communication towards customers and to enable SDUs to improve. Stimulate continuous improvement.



Benefits
?Report, analyze and advice on the performance of the supply by the SDUs and the Service Desk, as agreed in the SLAs, to enable the transparent communication towards customers and to enable SDUs to improve. Stimulate continuous improvement.



Client Introduction
?DSM�s Group Business Services (GbS) our vision is to deliver world class service at the lowest cost. An organization which offers career development. We develop people who are passionate about delivering World Class Services so DSM can fully realize its ambitions in business and in society.
As part of the Shared Services Target Operating Model (SSO-TOM) we are looking to position the GbS Service Management. Therefore, we are seeking to recruit:

skills

?Analysis, Analytics, Performance Analyst, Business Analysis

qualification

?Report, analyze and advice on the performance of the supply by the SDUs and the Service Desk, as agreed in the SLAs, to enable the transparent communication towards customers and to enable SDUs to improve. Stimulate continuous improvement.

apply now