process analyst in chandigarh

posted
contact
randstad india
position type
permanent
apply now

posted
location
chandigarh
function
Information Technology
position type
permanent
experience
3 To 6
reference number
932760
contact
randstad india
apply now

job description

process analyst in chandigarh

?- Develop, implement, and own processes that ensure the delivery of measurable, consistent, and desirable outcomes, including the specific ability to:
o Measure the effectiveness of new processes and procedures through metrics and Key Performance Indicators in order to ensure alignment with the organizations Critical Success Factors.
o Ensure that all compliance audits are passed and that all data required for OEM/Vendor audits is available
- Contribute toward developing a high-functioning culture of accountability and success-oriented behavior; champion proactive, persistent, and detail-oriented effort.


Benefits
?It is one of the leading client of Randstad India.

Client Introduction
?It is one of the leading client of Randstad India.

skills

?Request Fulfilment and/or Problem Management experience, Service Catalog, Service Level Management, and Request Fulfilment interface design and mapping

qualification

?- Bachelors Degree in Business, Computer Science, Information Technology, and/or a related field
- Minimum of 3 years of experience in IT Operations or a closely related field and sector
- Minimum 2 years working specifically in ITIL Service Operation Lifecycle process areas
- ITIL v3 Foundations or Practitioner qualification
- Excellent analytical skills, verbal skills, and written communication skills; the ability to present facts and data to achieve the desired outcome
- Strong interpersonal skills and ability to collaborate