product support associate, global customer service team in vijayawada

posted
contact
randstad india
position type
permanent
apply now

posted
location
vijayawada, andhra pradesh
function
Information Technology
position type
permanent
experience
4 To 6
reference number
935288
contact
randstad india
apply now

job description

product support associate, global customer service team in vijayawada

?You are someone who believes in creating long-term relationships with customers, using their
questions as opportunities;
? You like analyzing problems logically and thoroughly;
? Are a Graduate/Post-graduate, with 1+ year of experience in online Customer Support;
? Have very good and accent-neutral communication skills in English;
? Have customer-centric skills like sensitivity, empathy and problem-solving to be happy and keep
customers happy;
? Are a good team player with high integrity and a strong work ethic;
? Enjoy working in a dynamic, fast-paced start-up environment under minimal supervision, learning
quickly, adapting well to change and delivering quick results;
? Have a strong understanding and working knowledge of the internet and technical concepts (e.g.
you understand the terms HTML, browser and cache)
? Open to a flexible schedule (night, weekend & holiday shift schedules);

Benefits
?You are someone who believes in creating long-term relationships with customers, using their
questions as opportunities;
? You like analyzing problems logically and thoroughly;
? Are a Graduate/Post-graduate, with 1+ year of experience in online Customer Support;
? Have very good and accent-neutral communication skills in English;
? Have customer-centric skills like sensitivity, empathy and problem-solving to be happy and keep
customers happy;
? Are a good team player with high integrity and a strong work ethic;
? Enjoy working in a dynamic, fast-paced start-up environment under minimal supervision, learning
quickly, adapting well to change and delivering quick results;
? Have a strong understanding and working knowledge of the internet and technical concepts (e.g.
you understand the terms HTML, browser and cache)
? Open to a flexible schedule (night, weekend & holiday shift schedules);

Client Introduction
?IT Telecom

skills

?You are someone who believes in creating long-term relationships with customers, using their
questions as opportunities;
? You like analyzing problems logically and thoroughly;
? Are a Graduate/Post-graduate, with 1+ year of experience in online Customer Support;
? Have very good and accent-neutral communication skills in English;
? Have customer-centric skills like sensitivity, empathy and problem-solving to be happy and keep
customers happy;
? Are a good team player with high integrity and a strong work ethic;
? Enjoy working in a dynamic, fast-paced start-up environment under minimal supervision, learning
quickly, adapting well to change and delivering quick results;
? Have a strong understanding and working knowledge of the internet and technical concepts (e.g.
you understand the terms HTML, browser and cache)
? Open to a flexible schedule (night, weekend & holiday shift schedules);

qualification

?You are someone who believes in creating long-term relationships with customers, using their
questions as opportunities;
? You like analyzing problems logically and thoroughly;
? Are a Graduate/Post-graduate, with 1+ year of experience in online Customer Support;
? Have very good and accent-neutral communication skills in English;
? Have customer-centric skills like sensitivity, empathy and problem-solving to be happy and keep
customers happy;
? Are a good team player with high integrity and a strong work ethic;
? Enjoy working in a dynamic, fast-paced start-up environment under minimal supervision, learning
quickly, adapting well to change and delivering quick results;
? Have a strong understanding and working knowledge of the internet and technical concepts (e.g.
you understand the terms HTML, browser and cache)
? Open to a flexible schedule (night, weekend & holiday shift schedules);