project manager in bengaluru / bangalore

posted
contact
randstad india
position type
permanent
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posted
location
bengaluru / bangalore
function
Information Technology
position type
permanent
experience
10
reference number
62235
contact
randstad india

job description

project manager in bengaluru / bangalore

Technical Skills:
 Understanding of Cloud technologies Azure is of added advantage.
 Handling of Development teams for Java Fullstack (Spring Boot, Angular, No SQL DB) with
the help of Scrum masters.
 Understanding of resource provisioning from selection to deployment.
 Anticipate customer requirements and keep up with the pulse of the customer.
 Ability to multi-task between customer and team demands.
 Should have experience interfacing and managing customer discussions and host status
reviews scheduled/adhoc.
 Create bridges and gain customer trust to sustain and grow the scope of the project.
R&R
 Member of 24x7 Cloud Network Operations Centre.
 Provision and maintain coordination with internal/external vendor/teams to keep the tools used
up-to date.
 Create weekly, monthly status reports and host meetings with Mphasis and Customer
management/stakeholders.
 Ensure action items are tracked and followed up to closure for the services.
 Take ownership of customer issues/actions reported and see problems through to resolution.
 Working on escalated/production cases and providing solution adhering to the SLA.
 Customer interaction including VIP Management positions during crisis.
 Plan and onboard services initiated by the customer.
 Monitor the performance of the team and adjust course as per contracted deliverables.
 Adhere and complete the timely deliverables of Mphasis PPM processes and maintain artefacts
required for compliance.

skills

Java, spring, full stack, Project Manager

qualification

B.E/B.Tech