5 Contract jobs found in GURGAON, Haryana

About the Role:We are seeking a data-driven and customer-focused Digital Business Analyst to join our dynamic Customer Service Digital team. Selected candidate will play a pivotal role in analyzing digital application landscape, digital maturity curve, customer data and business trends, and driving process improvements to enhance satisfaction of the business teams and optimize our service operations.Responsibilities:Process optimization:Collaborate with cu

Job responsibilities:Have fair understanding about secure code reviews and critical security flaws in the code.Excellent communication and analytical skills to understand the technical impediments.Manage stakeholder mapping and prepare communications to technical and business stakeholders and respond to their enquiries.Relevant experience in Service Now ticketing management tool. Should have good understanding of creating dashboards in Service Now.Have a g

Position Overview: We are seeking an exceptional Senior Business Analyst withexpertise in artificial intelligence (AI), machine learning (ML), and large languagemodels (LLMs) to join our team. This role demands excellent communication skills,as it involves direct interactions with our C-suite executives to support strategicdecisions and drive our business forward. The successful candidate will beinstrumental in analyzing complex data, deriving actionable i

BA profiles, for 2 positions. Look for airline background and 7-10 years’ experience.

Key Responsibilities24X7 L1 support Monitor and respond to system-generated or user generated events and tickets pertaining toPSS systems, applications, and services. Prioritize and resolve incidents according to established procedures. Ensure quick incident resolution to minimize downtime and service disruption.Proactive health checks Conduct regular health checks on both application and infrastructure layers. Identify and address potential issues be